The INS Group Playbook

Focusing on a new topic each issue to support your team with winning plays.

The INS Group Playbook | Issue 3

Goal: Acknowledge and address burnout to support a thriving team.

In 2019, burnout was acknowledged by the World Health Organization (WHO) as an “occupational phenomenon” in its International Classification of Diseases. This decision highlighted the prevalence of burnout in our society. Rates of burnout have continued to increase leading to negative impacts on both individuals and organizations. In this issue, we discuss how important it is to be transparent about burnout and share tips to address it.

Group of people displaying burnout

The INS Group Playbook | Issue 2

Goal: Focus on communication for the win.

Any coach will agree that communication is essential to the success of his or her team. In a work environment, communication is also highly valued and important. It is so important that 97% of employees believe that communication impacts tasks every day. In this issue, we share research that showcases the importance of communication and provides actionable strategies to communicate effectively.

Communication Bubble

The INS Group Playbook | Issue 1

Goal: Building, training, and supporting your team.

In this issue, we focus on the topic of team—the employees, board members, and volunteers who are the heart of your organization. Investing in your team is the most important investment you can make to achieve organizational goals. We provide research, insights, and ideas to take an intentional approach to developing a people-centric work culture.

hands forming a heart

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